Shipping Policy

Shipping Policy

1. Overview

Pappu Brothers ships water pumps, parts, and accessories across Pakistan. Our goal is to ensure safe, timely, and reliable delivery for every order.

2. Shipping Locations

We currently ship to:
  • All major cities in Pakistan
  • Selected rural areas (subject to courier availability)
  • For remote locations, delivery times may vary.

3. Delivery Time

Estimated delivery times:
  • Within city: 1–2 business days
  • Within province: 2–4 business days
  • Nationwide: 3–7 business days
For heavy or bulk equipment, delivery timelines may be extended depending on transport availability.

4. Shipping Charges

Shipping charges depend on:
  • Product weight and dimensions
  • Delivery location
  • Courier rates at the time of order
Exact charges will be communicated before order confirmation.

5. Order Processing

Orders are processed within 24 hours on business days
Orders placed on weekends or public holidays will be processed on the next working day

6. Packaging & Handling

All items are packed securely to avoid damage during transit.
Special packing may be used for sensitive or heavy submersible equipment.

7. Tracking Information

Once your order is dispatched, you will receive a:
  • Tracking number
  • Courier name
  • Expected delivery date
This helps you monitor the shipment in real-time.

8. Shipping for Heavy Equipment

Large pumps, boring tools, and heavy machinery may require specialized transport. In such cases:
  • Delivery is arranged through cargo services
  • Additional handling or freight charges may apply
  • Delivery schedule will be communicated beforehand

9. Lost or Damaged Shipments

Large pumps, boring tools, and heavy machinery may require specialized transport.
In such cases:

  • Delivery is arranged through cargo services
  • Additional handling or freight charges may apply
  • Delivery schedule will be communicated beforehand

10. Contact Us

For questions about shipping or order status, contact:

  • Phone: 03065152662
  • Email: info@pappubrothers.com
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